1. Introduction
The Klim Foundation (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that
your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the
Australian Privacy Principles (APPs).
The Privacy Act defines “Personal Information” to mean any information or an opinion (including
information or an opinion forming part of a database), whether true or not, and whether recorded in
a material form or not, about an individual whose identity is apparent or can be reasonably
ascertained, from the information or an opinion. If you have any concerns or complaints about the
manner your Personal Information has been collected, used or disclosed by us, please contact us via
the information set out in Section. 17 below and will resolve your concern or answer your question.
This policy explains how we collect, use, disclose, and protect your personal and health information.
2. Acceptance of Terms
By accessing and using this website, you agree to these Terms and Conditions and our Privacy Policy.
If you do not agree, please do not use our website.
3. General Information Only
The content on this website is provided for general information and educational purposes.It is not intended as medical advice and should not replace consultation with a qualified healthcare professional.
4. Use of Website
You agree not to:
• Use this website for unlawful purposes
• Post or transmit harmful, offensive, or infringing material
• Attempt to interfere with the operation or security of the site
5. Intellectual Property
Unless otherwise stated, all content on this website (including text, images, logos, and graphics) is
the property of the Klim Foundation or used with permission. You may view and hare content for
personal, non-commercial purposes, but must credit the Klim Foundation. You must not reproduce,
distribute, or modify content without our written consent.
6. Links to Third-Party Websites
Our website may contain links to third-party sites. These links are provided for convenience only and
do not indicate endorsement. We are not responsible for the content or practices of third-party
sites.
7. What Information We Collect
We may collect the following types of information:
• Personal information: your name, address, email, phone number, and date of birth.
• Health information: medical history, treatment information, and other health details where
relevant to our services or programs.
• Donation information: payment details, donation history, and communication preferences.
• Volunteer and employment information: qualifications, background checks, and emergency
contacts.
• Website and communication data: IP address, browser information, and engagement with
our website or social media.
We collect this information directly from you or from third parties with your consent (e.g. referral
partners, health professionals, or online donation platforms).
8. Purpose of Collection
We collect, use, and disclose personal information to:
• Provide and manage our health programs and support services.
• Communicate with donors, volunteers, and participants.
• Manage events, fundraising, and community activities.
• Comply with legal, reporting, and funding obligations.
• Improve our programs, website, and community engagement.
We only collect personal information that is reasonably necessary for our charitable and health-
related functions.
9. How We Store and Protect Information
We take reasonable steps to protect your personal and health information from misuse,
interference, loss, unauthorised access, modification, or disclosure.
This includes secure electronic storage, password protection, encryption, and restricted staff access.
When information is no longer required, we securely delete or de-identify it in accordance with the
APPs and our data retention policy.
10. Disclosure of Information
We may disclose personal information to:
• Health professionals, service providers, or partner organisations involved in our programs.
• Government agencies or funding bodies, where required.
• Technology and cloud service providers (who may store data in Australia or overseas).
• Our professional advisers (e.g. legal, accounting, or auditing).
We require all third parties to handle your personal information in compliance with privacy laws.
11. Health Information and Consent
As a health-related charity, we may collect sensitive health information to deliver our services.
We only collect, use, or disclose health information with your explicit consent, or where authorised
by law (e.g. to prevent a serious threat to health or safety).
12. Access and Correction
You have the right to access and request correction of your personal information.
Please contact us if you wish to review, update, or correct your information. We may require
verification of your identity before processing requests.
13. Anonymity and Pseudonymity
Where lawful and practical, you may interact with us anonymously or under a pseudonym (for
example, when making a general inquiry or anonymous donation).
14. Direct Marketing & Communications
We may use your contact information to send you updates, appeals, or newsletters related to our
work. You can opt out of receiving marketing communications at any time by following the
unsubscribe link or contacting us directly.
15. Cookies and IP addresses
If you use our website, we may utilise "cookies" which enable us to monitor traffic patterns, and
trends and to serve you more efficiently if you revisit our website. In most cases, a cookie does not
identify you personally but may identify your internet service provider or computer. We may gather
your IP address as part of our business activities and assist with any operational difficulties or support
issues with our services. This information does not identify you personally. However, in some cases,
cookies may enable us to aggregate certain information with other Personal Information we collect
and hold about you.
The Klim Foundation extends the same privacy protection to your Personal Information, whether
gathered via cookies or from other sources, as detailed in this Privacy Policy. You can set your browser
to notify you when you receive a cookie, and this will provide you with an opportunity to either accept
or reject it in each instance. However, if you disable cookies, you may not be able to access certain
areas of our websites or take advantage of the improved website experience that cookies offer.
16. Cross-Border Disclosure
Some of our service providers may store data overseas (for example, in secure cloud services).
Where this occurs, we take reasonable steps to ensure that your information is protected in
accordance with Australian privacy standards.
17. Complaints
If you believe your privacy has been breached, please contact us.
We will respond promptly and work to resolve your complaint.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner
(OAIC) at www.oaic.gov.au.
18. Contact Us
Klim Foundation Ltd
Address: 6/42-44 Garden Boulevard, Dingley Village, VIC 3172
Email: info@klimfoundation.org.au
Website: https://klimfoundation.org.au/
19. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on
our website and will indicate the date of the last update.
Last updated: Nov 25